At Penelope Trails, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or make a purchase.
1. Information We Collect
When you make a purchase or interact with our website, we collect the following types of personal information:
- Name
- Shipping address
- Email address
- Contact number
- Order details
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Communicate with you regarding your order or any inquiries
- Improve our website and services
- Send you updates or promotional materials, if you have opted in
3. Cash on Delivery
As we only offer cash on delivery as the payment method, no sensitive financial information is collected during your purchase process.
4. Data Protection
We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, disclosure, alteration, or destruction.
5. Sharing Your Information
We do not share your personal information with third parties, except where necessary to complete your order (e.g., shipping partners) or as required by law.
6. Cookies
Our website may use cookies to enhance your browsing experience. Cookies are small files stored on your device that help us improve site functionality, remember your preferences, and provide a more personalized experience.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.
8. Your Rights
You have the right to:
- Request access to the personal information we hold about you.
- Request corrections or deletions of that information.
- Opt-Out: If you no longer wish to receive promotional materials or updates, you can opt-out by clicking the “unsubscribe” link in our emails or contacting us at [email protected].
9. Changes to the Privacy Policy
We reserve the right to update or modify this Privacy Policy.
For any inquiries or concerns regarding your privacy, please contact us at [email protected].